Aya Brag Board

Shaunta is nominated for a DAISY Award

A patient nominated Shaunta for a DAISY Award and praised her for her compassion, knowledge and communication skills.

The patient wrote, “Shaunta went above and beyond her nursing duties to make me and my family feel comfortable during the labor and delivery of my son. From our very first introduction through our final farewell, she was fantastic. Her level of compassion is top-tier, and her communication skills are unmatched. She kept us informed and educated about every step of our delivery journey. She made sure I and each member of my family was comfortable during the long labor process, and in my most vulnerable moments, she made me feel comfortable in a way I never thought possible. Her knowledge and experience could not be more apparent in every decision. She was so organized, every decision was well thought out and made with my best care in mind, and she had all the tips and tricks to truly elevate what could have been a very miserable process. She brought things to the delivery that even the doctor said were better than what the hospital used and gave her credit for single-handedly improving my delivery process. She is a forward thinker. She is skilled, knowledgeable, compassionate and an all-around fantastic nurse. She is a major reason why my labor and delivery journey was so fantastic, and I mean that wholeheartedly. Even my family noticed and commented on how amazing she was. Few women say that they enjoyed the labor and delivery process, but because of Shaunta, I am an outlier. I genuinely look back on my time in the hospital and have a full heart with positive memories because of her. If she isn’t a DAISY Award-worthy recipient, I’m not sure who is.”

Congratulations on the glowing nomination, Shaunta! Your patients appreciate your quality care and compassion. Keep it up! ...

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Max is thanked by a grateful Aya employee

 Max, an Aya traveler, treated an Aya corporate employee who had glowing things to say about the experience!

The Aya employee said, “Going into getting my MRI, I was really nervous. I didn’t know what to expect since it was my first time. On top of that, I am at high risk for long COVID and was worried there would be issues with my mask. I was given no issues by Max. In fact, he was not phased by it. I was so pleasantly surprised to have an Aya traveler taking care of me! He was really comforting and checked in on me throughout the MRI. He put me at ease with the casual conversations we had about the difference in healthcare in California and Florida and how much we love SoCal! The MRI was over before I even knew it. I was so relaxed, I took a much-needed nap! I work in the Travel Experience department and I talk to Aya travelers all day so it was really wonderful to see Max in action and his amazing bedside manner. Thank you, Max, for making my first MRI an exceptional experience!”

Thank you for your quality care, Max! Your patients appreciate it, and so do we. Keep up the great work! ...

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JD is recognized by a coworker

A coworker recognized JD for his willingness to lend a helping hand.

They wrote, “Yesterday during our Davinci case, JD went to great lengths to coordinate with the university to get us the staple loads we needed for a complex case we were doing. Soon after, my PT began to code. JD stayed over an hour after his shift ended to help in the room and ensure we had the extra hands we needed. He did compressions well, so much so that the anesthesiologist was impressed. The case was complex and a little chaotic at times, and it would not have gone as well as it did without JD’s help. I so appreciate him and his willingness to lend a hand and jump right in. He is a very valuable member of our team!”

Your team appreciates your hard work and commitment, JD, and so do we! Congrats! ...

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Kimber is praised by a patient’s family member

A patient’s family member praised Kimber for her compassionate care and professionalism.

They wrote, “I brought my mother to the ER early Sunday morning, and Kimber was her nurse. In all the years of taking my mother to doctors and even being in the ER once or twice, we have never encountered a nurse as good as Kimber. She was kind, compassionate, professional and funny.  Whenever my mother had a very bad episode, Kimber came right in and cleaned her and any mess always with a joke and a smile and such a caring attitude. Hospitals need more nurses like Kimber. She made a difficult time bearable.”

Kimber, your quality care makes a huge difference for your patients and their families. Keep up the great work! ...

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Emma receives a patient’s heartfelt thank-you

A patient wrote a letter of sincere appreciation for Emma’s persistent excellence in care.

The patient wrote, “Emma was nurturing. She kept me calm by her demeanor and was easy to communicate with. She took the time to help me manage the pain I was in and calmed me with her patience and extreme encouragement. After 24 hours, I had improved the way I got out of bed just by having her confidence. Emma validated how capable I was in doing things and standing on my own two feet after the amputation of two toes. Emma is a rare person. She is honest, intuitive, very caring and intelligent. She helped me heal monumentally in the beginning stages of my journey. She blessed me physically, emotionally and spiritually. She is an awesome soul who deserves all the flowers. I encourage her to take heart and keep striving because she significantly impacted my life and my family. Her personality and her way of caring for me was inspirational. If I could have her as a part of my care team every time I’m in the hospital that would be phenomenal!”

Emma, the way you care for your patients truly makes a difference in their lives. Your team is proud of you, and so are we! Keep up the good work! ...

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Steven is praised by a grateful patient

A patient wrote a heartfelt letter recognizing Steven’s nursing excellence.

The patient said, “During my recovery stay in the ICU, Steven provided the likes of care I have never experienced. Steven is hands down the most professional, intuitive and caring nurse I have ever had. Steven takes the standard of medical care to another level. His medical knowledge and professionalism are apparent. His patience, compassion, empathy, sincerity and his positive and encouraging demeanor give you a sense of security and complete trust in his care. His ability to anticipate your needs, often before you realize them yourself, is uncanny and would have you think he can predict the future. Steven carries an air of calmness that soaks into you the moment he enters the room. In all my years, I have never felt so respected, cared for and safe as a patient. Words cannot express my and my wife’s gratitude. Thank you, Steven. I was humbled and privileged to be in your care.”

High praise for a quality nurse! Your patients appreciate you, Steven, and so do we! ...

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Amber is praised by a facility manager

A facility manager recognized Amber for stepping up during Hurricane Helene!

They said, “I would like to share our sincere appreciation for our current CT traveler, Amber. The last 24-36 hours have been a whirlwind, preparing to ensure appropriate staffing for the recent hurricane. The storm’s timing presented unique challenges which placed added stress on the entire team. Amber stepped up with very limited notice and came in early to relieve a very overtired team and then stayed late until the recovery team members arrived. Without her sacrifice, we would have been much worse off!”

Amber, your team appreciates your hard work and commitment to excellence, and so do we! Keep it up! ...

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Brittany receives a DAISY Award!

Brittany received a DAISY Award! Her facility celebrated her with flowers and a banner signed by her department.

In the nomination that led to her award, a patient wrote, “Brittany is one of those nurses you pray to God you’ll have if you ever need one! I am very thankful she was my nurse. I am always surprised at the kindness of strangers, particularly in this case because of Brittany’s stellar nursing skills and kindness towards me and my husband. I was afraid when I arrived and began to cry. Brittany was right by my side saying, ‘Don’t you worry, we are going to take good care of you.’ You would think nurses would be tired of handling patients’ problems and questions, but Brittany was very patient and answered all 500 of my husband’s questions without hesitation. Nursing can be a thankless job, doing all manner of messy and feculent duties. It is a testament to Brittany’s character when we asked for her name and how to recommend her to her supervising nurse, she responded, ‘No, you don’t need to do that, this is my job.’ I can’t begin to tell you all of the large and small acts of kindness Brittany showed us during our stay, but I am so grateful she was my nurse! Please consider her for the DAISY Award, she certainly deserves it.”

Congratulations, Brittany, on your well-deserved DAISY Award! Your team is so proud of you, and so are we! ...

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Elizabeth is praised by a team member

A team member praised Elizabeth for her work in encouraging a long-term patient!

The team member said, “Elizabeth has been a part of our team for two years now, and patients always sing her praises. We can even trust her with our VIP patients. There was a patient on ECMO who was trached/vented in the CVICU who had been walking the hallways for what felt like 1-2 months. Elizabeth decided we needed to cheer her on. She created poster boards that said ‘Your miles give us smiles’ and ‘You are stronger than you think.’ Another caregiver jumped in and wrote one saying ‘You go queen!’ The patient walked into the unit, and we held up the signs and cheered her on. She was so grateful, she was moved to tears, and some of us were too! The patient wanted a picture with all of us. It’s such a small gesture, but it made an impact on someone she doesn’t even know. This speaks volumes to the person and caregiver Elizabeth is.”

Congratulations, Elizabeth! Your encouragement and quality care are an example to those around you! ...

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