Aya Brag Board

Catherine receives a DAISY Award nomination

A patient nominated Catherine for the DAISY Award for her extraordinary support, encouragement and advocacy during a challenging 24-hour labor.

The patient wrote, “I was in labor for 24 exhausting hours. After such a prolonged and grueling process, we had reached a point where even the doctor believed a C-section was the only option left. However, Catherine stepped in with absolute conviction and a deep commitment to my wishes. She looked at us and said, ‘We will try a normal delivery.’ When I was completely drained and ready to give up, Catherine became my strength. She stayed by my side, encouraging and coaching me through every minute. She poured confidence into me when I had none left, reminding me of my own power. She kept telling me, ‘You can do this. You are the mother, and a mother can do anything for her baby.’ Her motivating words and unwavering faith in me were exactly what I needed. Because of her exceptional advocacy, encouragement and support, I successfully delivered my baby. Catherine didn’t just provide medical care; she established a profound emotional connection with us, treated us like family and kept my wishes at the center of her care. She is a phenomenal nurse and embodies everything the DAISY Award represents. Our family is forever grateful to her.”

Way to go, Catherine! Congratulations on the well-deserved DAISY Award nomination. Your patients appreciate your amazing care, and so do we! ...

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Chelsea is nominated for the DAISY Award

A nursing student nominated Chelsea for the DAISY Award for her inspiring care!

The student wrote, “When I was first paired with Chelsea on my advanced med-surg clinical unit, she immediately took me under her wing. She sat down and listened to her patients and took time to get to know them. I watched her gracefully help a patient with dementia learn that Chelsea was there to help them as a loving member of their care team. She effortlessly supported a patient with very large needs. She not only taught me how to open medications, give shots and review medication records, but also how to truly touch the life of the person you’re caring for. I’ve never seen another nurse with the true gift to step back and take care of the whole person, holistically, as well as Chelsea. She encouraged me, supported me and guided me on how to become the best nursing student I could be. She let me talk through my frustrations when I was stressed, told me I was going to be just fine and winked, which truly made me feel okay. She took care of me like her patients, with the utmost respect and kindness. Chelsea is what the DAISY Award represents. I hope to be half the outstanding nurse that Chelsea is. Thank you for everything, Chelsea. You have truly shaped the nurse that I want to become.”

Congratulations on the DAISY Award nomination, Chelsea. You are a great example to your patients and team members. Thank you for your quality care. ...

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Michael receives a DAISY Award nomination

A patient nominated Michael for the DAISY Award for the positive impact he made on their recovery.

The patient wrote, “Mike truly is a treasure. The clinical care I received while he was my nurse stood out. Mike went far above and beyond his responsibilities to help me in my recovery. He helped me gain the confidence to walk the distance I should have been walking and provided me with the opportunity to walk out of the ward and enjoy a beautiful lake view of the lake. I never would have pushed myself that much if it weren’t for Mike, yet that was what I was actually capable of, and it was of great help in my recovery. His sense of humor was equal to no one else I encountered while at the hospital. It was the perfect distraction at the times I needed it most. It also humanized the care. He took a personal interest in my recovery, tailoring his care to my actual needs. Even after he was assigned to a different floor, he came to my room during his break to check on me and see how I was doing. When I was readmitted to the hospital due to some ‘bumps in the road’ to a full recovery, Mike came to my room after his shift to see how I was. Who does that? No one else I have ever met. Besides all that and more, he is a genuinely nice person. Personally, I think he should go back to school and become a doctor. He’s that good. Whatever recognition you can bestow upon him, it is well deserved.”

Michael, thank you for the genuine and quality care you provide your patients. Congratulations on the DAISY Award nomination! ...

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Mallory receives multiple DAISY Award nominations

Mallory received multiple DAISY Award nominations highlighting her compassionate care.

One nominator wrote, “When my uncle suddenly took a turn for the worse overnight, everything felt overwhelming and frightening. Mallory quickly jumped in and called the rapid response team to make sure he received the care he needed. She became our sense of stability and reassurance. What touched us even more was her genuine kindness. Mallory treated my uncle with dignity, gentleness and respect, making sure he was comfortable and never alone. She also cared deeply for our family, taking the time to support us while providing excellent medical care. We felt this was more than a job to her — she cared from the heart. Our family will always be grateful for the difference she made. Her compassion, quick thinking and dedication are exactly what the DAISY Award stands for. She is truly an extraordinary nurse, and we feel blessed that she was there for my uncle and our family.”

Congratulations on the multiple DAISY Award nominations, Mallory! Your quality care means the world to your patients and their families. Keep it up! ...

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Dan is praised for his compassionate care

A patient praised Dan for the compassionate care he provided.

The patient wrote, “When I arrived in the unit following a cardiac bypass surgery, it felt as if the universe delivered the perfect nurse for me. Dan is a very special person. My primary issue was the uncontrollable pain. My ribs hurt to the point I couldn’t breathe or rest against the bed or pillows. Everyone understood the pain would improve, but that didn’t help in the moment. Dan took charge. He found pillows and carefully positioned me until I could rest. He paid close attention, watching how I slept and adjusting things to keep me comfortable. If I woke up, he was there, making changes and preparing ahead so he wouldn’t have to disturb me again. When the pain continued, he didn’t just ask for a number — he made a plan. He suggested a combination of things to manage it so I could finally get some relief. It wasn’t just what he did, but how he did it. He anticipated my needs, stayed present and focused on my comfort. I truly believe the rest I got directly led to the successful outcome I had for the rest of the week. This level of caregiving isn’t taught. It’s a gift, a passion and a talent. Dan has that rare gift.”

Thank you for your thoughtful and compassionate care, Dan. It means the world to your patients. Keep up the good work! ...

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Nathan wins an Employee of the Month award

Nathan won an Employee of the Month award at a facility.

Several coworkers and patients contributed to his nomination. They said, “Nathan provided excellent customer service and patient care. He made the entire experience easy and helped me feel safe and relaxed throughout. He takes the time to explain everything clearly, ensuring patients are as comfortable as possible. He treats patients with respect and like friends, which makes a big difference. I would request him for every MRI. He also went above and beyond by providing a warm blanket, music and a mirror so I could see out and feel less claustrophobic. He is very knowledgeable about emerging MRI technologies, and overall, the experience was a breeze because of him.”

Congratulations on winning Employee of the Month, Nathan. Your coworkers and patients appreciate the work you do, and so do we! ...

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Nicole receives a letter of appreciation for her thoughtful care

Nicole’s manager shared a letter of sincere appreciation from a patient and her daughter.

The manager wrote, “I received a call from a patient’s daughter to share the extraordinary experience her mother had during her recent MRI. The patient, who is 82 years old, was understandably very nervous about undergoing her first MRI. Her daughter shared that Nicole went above and beyond to ensure her mother felt comfortable throughout the procedure. She noted that Nicole observed her patient searching for something once she was positioned on the table and thoughtfully asked if she was missing an item. The patient explained that she always carries her late husband’s handkerchief and feels anxious without it. Nicole’s kindness in offering her a washcloth to hold provided great comfort. The daughter and her mother emphasized that the extra time and care truly mattered to them. They spoke very highly of Nicole and expressed deep appreciation for the care she provided. Thank you, Nicole, for demonstrating such compassion and patient-centered care. This is one of the most heartwarming phone calls I’ve ever received.”

Way to go, Nicole! Your thoughtful care and attention to your patients truly make a difference. Keep up the great work! ...

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Kyle is nominated for the DAISY Award

A facility nominated Kyle for the DAISY Award for her compassionate patient care.

The facility leader wrote, “Kyle consistently goes above and beyond for her patients, providing care that is truly holistic and compassionate. She takes time to meet patients where they are, both physically and emotionally. For example, she gently supported a confused patient who was ‘searching for her cats’ by walking with her around the unit to help ease her anxiety when she was unable to sleep. Kyle also demonstrates extraordinary empathy during some of the most difficult moments in her patients’ lives. She sat at the bedside throughout the night, holding the hand of a patient who had lost her husband the day before, offering comfort and presence when it was needed most. In addition, Kyle is a strong advocate for her patients. She takes the time to listen when patients feel unheard and ensures their concerns are addressed by escalating their needs to the care team, helping them receive the attention and treatment they deserve. Kyle’s care makes a profound difference in the unit. In the short time I have worked with her, I have already noticed a positive shift in the culture. Her example inspires others to slow down, be present and go the extra mile for their patients.”

Congratulations on the DAISY Award nomination, Kyle! Your team sees and appreciates your compassionate care. Keep up the great work! ...

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A patient’s family member thanks Shannon for her care

A patient’s family member wrote a letter thanking Shannon for her exceptional care.

The family member wrote, “Shannon was exceptional in supporting us through my mom’s treatment. She was attentive and patient and always maintained a positive, caring attitude. Her kindness and respect made a difficult time much easier for our family, and her dedication, compassion, love and patience truly stood out. My mom and our entire family are beyond grateful to have had a nurse who genuinely demonstrated these qualities. Shannon ensured my mom felt understood and cared for and that she never felt alone. Her compassion and determination meant so much to us. Shannon truly went above and beyond by advocating for my mom when we didn’t have a room. She did everything in her power to ensure my mom had a comfortable stay in the hospital, showing unwavering dedication and care during a very stressful time. Thank you, Shannon! You’ll have many more patients, but our family will never forget how great you were with our mom!”

Well-deserved praise for a job well done. Thank you for your hard work and care, Shannon. It means so much to your patients and their families. Keep it up! ...

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