Aya Brag Board

A patient praises Emily’s compassionate care

A patient gave Emily a shout-out for her commitment to compassionate care and the difference it makes.

The patient said, “Never having been hospitalized for any period of time before this, I felt extremely anxious and at times overwhelmed. Emily stood out as an extraordinary example of what a nurse, functioning at a very high level, can be and how to address not only the patient’s physical needs but also respond with great compassion to their emotional needs as well. When I lost control of my bodily functions one night, I was completely humiliated and totally demoralized. Had it not been for Emily’s continued reassurance, I honestly don’t know how I would have gotten through it, or found the strength and the will to heal.”

Emily, thank you for the compassionate manner in which you care for your patients. It means the world to them, and we appreciate it too! Keep up the great work! ...

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Brianna is nominated for the DAISY Award

A patient’s parents nominated Brianna for a DAISY Award for the quality care she provided their son.

The parents wrote, “We wanted to recognize Brianna for the incredible care she gave our son during his brain tumor surgery and recovery. This was one of the most frightening experiences our family has ever faced, and her kindness and professionalism made such a difference. She didn’t just care for him medically — she cared for him as a person. Taking time to talk about her travels helped distract him when he was scared, and the way she explained things and educated both him and us helped us feel calmer and more confident about what was happening. Her patience, compassion and attention meant more to us than we can fully express. Please know that the comfort and reassurance she gave our son and our family will never be forgotten. We are deeply grateful for the role she played in helping him through such a difficult moment.”

Congratulations on the DAISY Award nomination, Brianna. Your care makes a difference in the lives of your patients and their families. Keep up the great work! ...

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Denise is praised for her kindness and care

A facility praised Denise for her generous donation and kindness and for creating a special and uplifting experience for patients.

They wrote, “I wanted to recognize Denise for helping with our monthly community corner in Adult Oncology. It was a Valentine’s theme, and patients built Lego flowers that they could give to their loved ones or keep for themselves on Valentine’s Day. Denise donated the Legos. This really made a difference for our patients. Please give recognition to Denise!

Congratulations Denise! Your team appreciates your quality care and teamwork attitude, and so do we. Keep up the great work! ...

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Sophia received FIVE shout-outs

Sophia received five shout-outs from team members, patients and family members alike for her dedication, kindness and passion for genuine care. This is what they had to say:

“My father came home from visiting my mother at the hospital and spoke wonders about Sophia. He said she was amazing with my mom and even made him a coffee. This world needs more people like her. My dad doesn’t approve of anyone, so for him to know her name is a huge deal!”

“Sophia always comes in with a great attitude and smile, even more when we are short-staffed. She always helps everyone — kids and staff. She always says, ‘We got this!’ I feel better when she is on schedule. She is a leader.”

“Sophia was my one-to-one. She listened to me when I needed a friend. I just wanted to be heard. She’s nice and funny. Thanks, amiga.”

“I have been a travel nurse for five years. I didn’t realize Sophie was also a travel nurse — she knows so much about this hospital. She cares for each patient like her own, even when floating. She takes time with each person and does such a great job. This is what a PCT should be.”

“Sophia trained me over a year ago. She is great. She cares for her people and the staff. She works many hours and never has a bad attitude, never complains. I am grateful she is here for the staff and patients of this hospital.”

Wow! Congratulations on all the shout-outs, Sophia. Your team and patients appreciate your kindness and quality care. Keep up the great work! ...

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Toni is nominated for the DAISY Award

Toni was nominated for a DAISY Award for making patients feel safe, respected and genuinely cared for.

The nomination states, “Toni made me feel like a close friend who needed care. She treated me with the utmost respect and helped me get dressed, work on my IV and go to the restroom. She never once made me feel like I was causing problems; it was so nice. She had a smile on her face the whole time and helped me relax when I was feeling pain which helped me sleep peacefully. It’s nurses like Toni that can make a big difference in patient care. She really helped me feel safe and cared for the whole time. I really appreciate that, and I know others do too. I only hope Toni gets treated with the same respect that she gives others! She is too nice for anyone to treat her differently. I hope you all have a wonderful day and year!”

Congratulations on the DAISY Award nomination, Toni! Your patients appreciate the way you care for them, and so do we! ...

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Enock is praised by a patient’s family member

A patient’s family member praised Enock for his compassionate and comforting care.

The family member wrote, “My son has complex medical needs and has been in and out of the hospital many times over the years. I can confidently say that Enock was one of the most amazing individuals we have ever encountered. From the moment the appointment began, Enock was incredibly kind, patient and efficient. He placed the probes on my son’s head smoothly and calmly, maintained a gentle and reassuring tone throughout the process and had such a happy, positive and outgoing demeanor. He consistently encouraged my son and made him feel comfortable and at ease. When it was time for my son to sleep, Enock truly went above and beyond. He offered a blanket, dimmed the lights and played calming sounds to help my son relax. These thoughtful gestures made a significant difference for both my son and me during what has historically been a test/study that my son does not like. Enock’s compassion, professionalism and dedication did not go unnoticed. He provided exceptional care, and I believe he deserves recognition for the outstanding work he does. We are incredibly grateful to have had such a remarkable individual as part of our care team.”

Enock, your quality care makes a huge difference for your patients and their families. Thank you for the great work you do! ...

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Anthony is nominated for the DAISY Award

A patient nominated Anthony for the DAISY Award for his patient-centered and positive care.

The patient wrote, “Anthony was my night nurse and was one of the most comforting and efficient nurses I’ve met at any hospital. He made me feel as comfortable as possible and constantly assured me he would find answers to my questions. He was on point every night with my meds ready and available like clockwork. I never had to ask when it was time. He went way above and beyond to ease my anxiety. He was very accommodating, always with a smile and a ‘no worries’ attitude. It was so pleasant not having to ask for meds when it was time, and he was always checking in without me having to buzz the bell. Just a remarkable human being. He will go far in his career without having to change a thing. Thank you for your awesome care and hospitality, Anthony. I wish I could give him 1000 stars.”

Way to go, Anthony! Congratulations on the DAISY Award nomination. Keep up the good work! ...

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Devin receives a DAISY Award nomination

A patient nominated Devin for the DAISY Award for his kindness, compassion and patient care.

The patient wrote, “Devin was extremely thorough in explaining what would happen during my procedure. His professionalism was excellent, and his candid, lighthearted conversation made the experience much easier. He was welcoming and soft-spoken, and he even shared a few gentle jokes to keep me at ease. As he wheeled me to the OR, he talked with me, reassuring me that I would be in good hands. He explained that there would be many people and pieces of equipment in the room that I hadn’t seen before. He promised to introduce me to everyone, and he did exactly that. He introduced me to the anesthesiologist and continued to assist me with genuine kindness while he hooked me up to the monitors. Devin made me feel safe during a very vulnerable moment, and I am truly grateful for his compassion and the excellent care he provided.”

Congratulations on the DAISY Award nomination, Devin! Your patients appreciate the quality care you provide, and so do we. Keep up the great work! ...

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Annaliese is praised for her quality work

A patient’s manager of care sent a letter praising Annaliese for her outstanding work.

The manager wrote, “I want to formally recognize Annaliese for her exceptional and consistent care, professionalism and clinical excellence. I am the manager of care for one of her patients and accompany him to every infusion. Annaliese has been amazing from day one and truly embodies every quality I value in a nurse. She is friendly, caring and kind, and she genuinely goes out of her way to ensure patients and caregivers feel comfortable, supported and seen. Her knowledge, confidence and professionalism have instilled a strong sense of calm, trust and reassurance during what can be an emotionally and physically demanding process. We first worked with Annaliese early in the course of my patient’s infusions. From that point forward, at every visit thereafter, she consistently took the time to check on us, ask how we were doing and follow up on details from prior conversations, even when she was not assigned as our nurse. That level of continuity, attentiveness and personal connection is rare and incredibly meaningful. Please extend my sincere thanks. This organization is fortunate to have her, and I felt it was important to share how impactful her care has been throughout this experience.”

Annaliese, thank you for the quality care you provide. Your work makes a difference in your patients’ lives. Keep it up! ...

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