IT Advisory & Project Execution
Aya’s Technology Solutions help healthcare organizations understand, plan and improve their technology environments through defined, healthcare-specific offerings and fully delivered, outcome-based custom projects. Each engagement is scoped to the organization’s priorities and delivered with the expertise, structure and accountability required to achieve the agreed-upon result.
Healthcare organizations manage complex technology environments that grow over time across clinical, operational, financial and administrative functions.
Devices, applications and systems are often added without maintaining a reliable view of what exists, how technology is connected, who owns it, how it supports important workflows or where risk exists.
Without that visibility, leaders may struggle to:
Working with Aya helps healthcare organizations move from uncertainty to informed decisions, governed operations and completed technology work. Organizations can begin with the need that matters most, then extend into risk reduction, portfolio planning, operational improvement or project execution as priorities become clearer.
A validated understanding of connected technology, exposure, dependencies, and the actions that matter most.
A practical view of portfolio health, lifecycle, cost pressures, and priorities that leaders can use to sequence funding.
A governed record of assets, ownership, location, lifecycle and dependencies within scope, supporting IT and, when needed, clinical, facilities, security, finance, HR and other operational functions.
A single intake point and repeatable incident, request, and change processes grounded in real configuration data.
A foundation that can support automation, performance measurement, cybersecurity improvement, training, ongoing governance and other recurring or managed services over time.
Explore focused offerings that help you understand the technology environment, prioritize what matters, establish stronger operational foundations and move defined technology work forward.
Network visibility and risk discovery (NVRD) and healthcare technology portfolio assessments (HTPA) help organizations understand risk, technology and priorities. Governed inventory + Service Desk provides the operational foundation to maintain information and act on it.
Network visibility & risk discovery
What is connected, exposed and at risk?
NVRD helps leaders establish a reliable baseline for their network environment and focus on attention on the risks that matter most.
What’s included:
Healthcare technology portfolio assessment
Where should we invest, simplify or change?
HTPA helps leaders understand how applications support the organization, where duplication or cost pressure exists and what decisions should come next.
What’s included:
Governed inventory and service desk
How do we keep the environment current and act on it?
Governed inventory + service desk helps organizations maintain a trusted technology record and support day-to-day requests, incidents, changes and maintenance.
What’s included:
The goal is to create a clear, manageable and resilient technology environment, supported by people who understand healthcare operations and can help carry the work forward.
Some organizations already know what needs to happen but need a partner to define the work, establish the delivery plan and carry out the initiative through execution.
Aya provides the healthcare expertise, project structure, governance and delivery capacity required to complete defined technology work.
Define
Clarify the scope, desired outcome and delivery requirements.
Plan
Clarify the scope, desired outcome and delivery requirements.
Execute
Clarify the scope, desired outcome and delivery requirements.
Transition
Clarify the scope, desired outcome and delivery requirements.
Aya provides more than individual resources. For a defined project, Aya helps establish the scope, provides the appropriate team and delivery structure, manages the work and remains accountable for delivering the agreed outcome. The project may be based on a predefined offering or developed around the client’s specific requirements.
Project leadership
Define scope, establish delivery accountability, coordinate workstreams and keep the initiative moving toward the agreed outcome.
PMO support
Establish planning, governance, risk tracking, decision management and accountability for a defined initiative or broader program.
ERP initiatives and EMR digital transformation
Provide healthcare technology expertise, project leadership, coordination and delivery support for complex enterprise initiatives from planning through transition.
Technology modernization and integration
Plan and execute defined work to improve systems, workflows, interoperability and connections across the technology environment.
Stalled-project recovery
Assess the current situation, reset priorities, clarify ownership and establish a practical path to resume and complete the work.
Custom healthcare technology projects
Develop a scoped project plan, provide the appropriate multidisciplinary team and deliver an agreed outcome based on the organization’s specific requirements.
Ready to move your technology work forward?
Whether you need greater visibility, a clearer plan or support delivering a defined initiative, Aya can help.
Healthcare technology advisory helps organizations understand their current technology environment, identify risk and opportunity, prioritize investments and determine what to do next. Aya connects technology information to operational, clinical, financial and organizational priorities.
Network Visibility & Risk Discovery provides a current view of devices connected to an organization’s network, including medical, clinical, operational and traditional IT devices. The engagement can identify unmanaged or unexpected devices, map communication and connectivity, prioritize risks and provide an executive findings report with recommended next steps.
The engagement typically does not require agents, network TAPs, SPAN ports, infrastructure changes or client downtime. The client configures the relevant network segment or segments so the discovery appliance can bserve the defined environment.
The engagement typically takes approximately two to three weeks, depending on the size of the environment and the network segments included.
A Healthcare Technology Portfolio Assessment provides an evidence-based, workflow-first view of an organization’s applications, infrastructure, data, vendors and technology capabilities. It examines how technology supports clinical, operational, financial, revenue-cycle and administrative work, including ownership, cost pressures, lifecycle, risk, duplication and workflow friction.
The assessment produces findings and a prioritized action plan to help leaders determine what to improve, simplify, integrate, replace or change.
The engagement typically runs approximately three to four weeks for a single facility or defined functional area, depending on the scope, available information and number of stakeholders involved.
A portfolio assessment helps leaders understand what applications they have, how those applications support the organization and where issues may exist. Application rationalization is a potential next step that uses those findings to determine whether applications should be retained, improved, consolidated or replaced.
Governed Inventory + Service Desk creates a structured, maintained record of the technology, equipment, applications and other configuration items included in the agreed scope. It captures ownership, location, lifecycle, maintenance and relationships to other systems or services. It also provides a structured way to manage requests, incidents, changes, maintenance and other work through a coordinated service channel.
The service channel can support IT and, where included in scope, related functions such as clinical technology, facilities, security, HR, finance or other operational teams. For example, one employee request may be routed to multiple teams while preserving ownership, status and completion history.
Aya’s approach is adapted to the client’s environment. An organization may use the provided platform configuration, an existing configuration management database, another technology platform or a focused standalone inventory.
Aya does not assume that a client must replace an existing platform. The specific tools, integrations and documentation approach are defined during discovery and reflected in the engagement scope.
No. Each service can stand on its own or become the starting point for additional support. An organization can begin with the need that matters most, then expand into risk reduction, portfolio planning or governed operations as priorities become clearer.
Yes. Aya’s approach can be sized for a single facility, department or asset class, as well as multi-site organizations and larger health systems. It is designed for rural and critical access hospitals, community and mid-tier health systems, skilled nursing facilities, FQHCs, rehabilitation facilities and other healthcare organizations with different levels of technology maturity.
Organizations can use the findings internally or pursue targeted follow-on work based on their priorities. Next steps may include risk reduction, application planning, integration work, workflow improvement, technology governance, governed inventory, ongoing visibility or a fully scoped technology project.
Follow-on work may be delivered as a separate project, recurring service or other engagement defined in a statement of work.
Aya supports healthcare technology projects including program planning, PMO support, ERP initiatives, EMR digital transformation, technology modernization, workflow redesign, systems integration, implementation planning and recovery of stalled initiatives.
Aya can also define and deliver custom portfolio, infrastructure, security, operational or governance projects around an organization’s specific requirements. Each project is scoped around the desired outcome, delivery requirements, stakeholders, timeline and appropriate team.
Yes. Aya can provide PMO support to establish project planning, governance, risk tracking, coordination and accountability. Support can be tailored to a defined initiative or larger technology program.
Yes. Aya can support ERP and EMR initiatives through healthcare technology expertise, project planning, governance, coordination and specialized delivery support from planning through transition.
Yes. Aya can help reset priorities, clarify ownership, establish a practical plan and coordinate the work needed to move a stalled technology project forward.
Project Execution supports organizations that have a defined initiative but need a partner to establish the delivery structure, provide the appropriate expertise and manage the work through completion. Advisory engagements can lead to Project Execution, but organizations can also engage Aya directly for a custom project. In either case, Aya provides a scoped delivery model and team accountable for the agreed work, rather than simply supplying individual resources.
Aya can provide both, depending on the needs of the initiative. Support may include project leadership, PMO professionals, healthcare technology experts and specialized technical talent.
For defined projects, Aya brings more than individual contributors. Aya provides the appropriate team, planning, governance and accountability needed to deliver the agreed work.
