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Board

Randall is nominated for a DAISY Award

A patient’s spouse nominated Randall (Randy) for a DAISY Award for the prominent role he played in preventing the patient’s pain and evading sending him to hospice.

The spouse wrote, “Randy has knowledge and experience with chalcophyllites and helped my husband in the ICU. His sores on both legs were very painful and bleeding, and we were given the wrong information from another facility. Randy brought relief to the pain and bleeding, and my husband’s legs looked better and were able to dry. Randy went out of his way to provide specific instructions on how to treat chalcophyllites for future treatment with other wound care. My husband was going to go to hospice because of the severe pain in his legs, but now, because Randy helped him treat his legs and have less pain, he doesn’t have to. God bless Randy for treating my husband.”

Congratulations on your nomination, Randy. Keep up the good work!

Travel RN, Duncan, receives praise from a facility

Duncan was praised by his facility and received the I Care Award for displaying above and beyond care.

The facility’s nurse director commented, “He is a great nurse and wonderful to have on staff!”

Duncan’s recruiter also added, “Duncan is such a pleasure to work with. Another Aya travel RN said he is one of the best RNs she’s worked with. He is always bright and warm to talk to on the phone. My assistant and I both enjoy working with him on his next travel steps. The facility he’s working at continues to extend his contract and tells us he is a great addition to their team.”

Thank you for your amazing service, Duncan! Your team is proud of you, and so are we!

Deb receives two DAISY Award nominations!

Double kudos are in order for Deb for not just one, but two DAISY Award nominations.

One patient wrote, “Deb is an absolutely incredible human being and an amazing nurse. She has kind eyes, and I could tell the first time I met her that she truly cares. My pain was her pain. My anxiety wasn’t acceptable. She made sure I was comfortable and well taken care of. I cannot say enough what a great nurse and truly wonderful person she is. Thank you, Deb, for everything.”

Another patient’s mother wrote, “My son had fallen down a set of basement stairs. He went to the ER, was life flighted to another hospital due to epidural hematoma and had immediate surgery. We drove 2.5 hours to get to him. He was in the ICU for a couple of days and spent the rest on neuro with Deb. I am so grateful for her kindness and compassion. She is dedicated and perseveres to make things happen. She treated him like her son. She made sure the neurosurgeon that already rounded came back to answer our questions and concerns. Even though I was a nurse, she could see how concerned I was and was so reassuring. When the neurosurgeon discussed rehab for five days, Deb could tell how upset our son was and worked with him to get up and walk. By the time PT came, they said our son could go home. Deb even had the manager talk to us before leaving. What great staff you have at the facility! God is good, and Deb is our angel!”

Congratulations on receiving two nominations, Deb! Your patients recognize your compassion and quality care. Keep it up!

Gavin is nominated for a DAISY Award

A patient nominated Gavin for a DAISY Award for his exceptionally accommodating care.

The patient wrote, “Gavin was great for my entire visit. Like everyone in the unit — and I do mean everyone — he was always right on top of my care, asking if I needed anything and so on. However, it was his interaction with the students, other staff and my family that really set him apart. He took time to explain what he was doing, why he was doing it and how the treatments or procedures were doing. His command of the material, his demeanor and his attitude really set him apart.”

The patient’s wife added, “Stays in the ICU are a blur. When my husband came in after a heart attack, it was frightening. Gavin was reassuring, attentive and confidently inspiring for the two days he tended to my husband. We are grateful for Gavin and that our story had a happy ending.”

Your patients are grateful for your quality care, Gavin, and so are we! Keep up the good work!

Sarah receives a DAISY Award!

Sarah was presented with a DAISY Award for the extraordinary care she gave to a facility leader’s family member, who testified how amazing Sarah is.

The nominator wrote, “My spouse passed away at the hospital. I received a call that they were in full cardiac arrest and that they were doing CPR. When I got to the room, I met Sarah. She was so wonderful during that tough time. She explained everything and spoke with such kindness and compassion. When the doctor came in, we discussed comfort measures. I asked a couple of questions, and he started to backpedal, telling me I could wait for 24-48 hours. When he left, I asked Sarah to tell me in plain English what the prognosis was. She gave me her honest opinion, and after reading the report and looking at the chest x-ray, I decided to sign for comfort measures. Sarah walked me through the entire process. It’s hard to express how wonderful she was. She explained everything in detail. When the paperwork was done, my spouse was alone; Sarah was there the entire time — even though it meant staying past her shift.

“When I left the hospital, Sarah asked me to call her when I got home. She knew I was upset, and it was storming that day. She continued to update me and reassure me again that my spouse would not be alone. I’ll never forget my interactions with Sarah. She made this most awful day something I can calmly and peacefully look back on. I think her treatment of my spouse and me makes her a true DAISY nurse. I am so proud to know there are so many team members that do the right thing every day for patients and their families. I will never forget the positive things that happened during such a terrible time. I have told everyone who has asked about my spouse’s passing of the truly extraordinary care we both received.”

What a beautiful story! Congratulations on your hard work and recognition, Sarah!

A patient nominates Erin for a DAISY Award

A patient nominated Erin for a DAISY Award, thanking her for her outstanding care and for the above and beyond support she gave their newborn baby and family.

The patient wrote, “It’s hard to explain what Erin means to us, but I’ll try. Erin was my postpartum nurse last week. Her demeanor, bedside manner and care were all top notch. It’s evident she chose this profession because she truly cares and takes an interest. She doesn’t just come in to give you meds and take vitals — she also takes time to listen to you and your baby’s needs. 

“At one point, my baby’s oxygen dropped, and they turned grayish in front of our eyes. Erin handled the situation calmly so I wouldn’t freak out. She took control and immediately became my baby’s advocate. She made sure the nursery and doctors didn’t dismiss it as “poor lighting” as they initially insisted. Her confidence, experience and persistence got my baby the NICU care she needed for testing and observation. Throughout our stay, she made sure my husband and I were in the loop with updates, as you can imagine our fear was substantial. Erin handled our case with care and saw us through discharge. If it wasn’t for Erin, God forbid it could have turned out different. It was her persisting insistence that advocated for my child. We are forever grateful for her. We got more than a nurse — we felt like we were with family.”

That’s some high praise, Erin. Thank you for your compassionate care and hard work.

Alexandria is nominated for a DAISY Award

A coworker nominated Alexandria for a DAISY Award for her exceeding and devoted care and for demonstrating true compassion while nursing.

The coworker said, “I want to nominate Alexandria for a DAISY award for going above and beyond for a patient who had a hospital stay that was longer than anticipated. Through the course of the patient’s stay, they became depressed and defeated. Alexandria dedicated herself to ensuring the patient had a home away from home. She cut and styled the patient’s hair and made them feel good about themselves when they had nothing left to give. She helped them into a wheelchair (no small task) and took them outside to get sunlight after being inside for almost two months. This brightened the patient’s day, and we all witnessed them perk up and smile for the first time in a long time. The patient was moved by the compassion Alexandria showed.

“Alexandria demonstrates exactly what nursing is through the extraordinary work ethic, knowledge and passion she brings to work every day. She puts her patient first and made a lasting impact on this patient’s life as they resolved to participate more in their care and work harder to move toward discharge. Alexandria did this because she wanted to, not for recognition or praise. Her care for people is genuine and she sets an example for all of us to follow. I am proud to call her a colleague and friend.”

Alexandria, your compassionate care is an inspiration to those around you. Keep up the good work!

RRT, Sonja, receives compliments from patients’ parents

The parents of several patients complimented Sonja on her compassionate and stellar care. 

Sonja’s nurse manager explained, “We had a kind word passed on today when one of our babies was discharged. The mother of our patient was very complimentary of Sonja saying, ‘Sonja saw me at my lowest this admission and she was there when I needed her. I am so very grateful.’”

Another patient’s parent said, “Sonja was amazing with our daughter. She took her time and explained the breathing treatment and made sure my daughter was doing it correctly. She was so kind and encouraging and patient. She was amazing. Thank you, Sonja!”

Sonja’s recruiter added, “Sonja is a pleasure to represent. She has a very positive attitude and speaks about her assignment with dedication.”

Amazing work, Sonja! Your patients and their families are grateful for your care, and so are we!

RRT, Timothy, receives praise from a facility director

A facility director complimented Tim for his exemplary work and expressed how much they’d love to keep working with him.

The director said, “The pediatric team mentioned what a great job Tim does when they work with him. The doctor’s exact quote was, ‘I don’t know where he came from, but he is welcome to stay. He is great!’ Thank you!”

Tim’s recruiter also added, “It’s no surprise Tim was recognized for his hard work and dedication at the hospital. He is a wonderful traveler to work with. He’s always very professional, knows exactly what he wants in an assignment and goes after it.”

The people you work with see your hard work and dedication, Tim. Keep it up!

Aya RN, Cynthia, receives feedback from her colleague

An Aya employee praised Cynthia for the genuine care and compassion she showed while taking care of their mother.

The Aya employee wrote, “After three weeks, my mom was transferred out of the CVICU and into a step-down unit. Unfortunately, there were some setbacks and my mom was transitioned back into the ICU. That’s when we met Cynthia, and wow — she sure made a positive impact during the single day shift she cared for my mom. There was a warmth in her nursing, and she brought confidence through her communication and decision-making. She was so kind and gentle and even got my mom to laugh. 

“Cynthia also understood how difficult the situation was for me and my family, and she spent time chatting with us and making us feel at ease. We spoke in depth about my mom’s situation, but she also asked what she was like before being admitted to the hospital. She showed genuine interest when my dad spoke about their world travels and the travel plans they had made for the near future before my mom’s health setbacks.”

That’s some great praise, Cynthia. Thank you for your genuine care and excellent work!

Aya RN, Alyssa, receives the first “Traveler of the Month” award!

An appreciative patient sent Alyssa a sincere thank you note, which led to her receiving the first-ever “Traveler of the Month Award” at the hospital.

The patient wrote, “Alyssa, I wanted to share my heart with you. You were such an answer to prayers. You helped me through one of the hardest, scariest things I have been through. You made me feel cared about and that I mattered. No matter how busy you were, you made time for me. You advocated for me and, as simple as the cheese platter was, it had a huge impact. I’m not usually the person people go out of the way for — I’m usually the one who ensures everyone has what they need or want, and it felt good to be spoiled. We need all nurses to have your heart. You are not just an amazing nurse but an amazing person. Again, thank you so very much. You made a huge difference and gave me hope. I will never forget you.”

Congratulation, Alyssa! Your hard work and care do not go unnoticed.

Aya travel nurse, Seth, receives praise from an Aya colleague

An Aya employee praised RN, Seth, for taking excellent care of their mother in a time of uncertainty.

The Aya employee wrote, “I met Seth after sleeping overnight in the CVICU waiting room. My mom had just been transferred as she needed higher levels of care. It was a very scary night and perhaps one of the most critical points in my mom’s journey. At around 6:00 a.m. we were told we could enter her room. We were exhausted, worried and had no idea what to expect. As we pulled back the curtain, Seth was standing there. He looked at me, gazed at my Aya Healthcare sweatshirt and said, ‘hey, I work there, too.’

“At that point, for some reason, my emotions got the better of me and I started to cry. I immediately felt at ease knowing an extension of my work family was caring for my mom in her most critical time. Some very worrisome events occurred in the nine hours after her transport, and I doubt Seth knew what was coming his way when he clocked in for his night shift that evening, but I am so glad he did. He was compassionate, knowledgeable and skilled and helped me and my family feel at ease during a stressful time.”

Your hard work and compassion make a difference, Seth. The patient and her family appreciate your care, and so do we!