To all the clinicians on the front lines – THANK YOU!

At Aya Healthcare, our clinicians are heroes every single day. Your dedication to keeping your patients safe, healthy and comfortable never ceases to amaze us. You continue to be our first priority during this crisis, and always.

Thanks to your willingness to work where you’re needed most, we have successfully filled thousands of crisis response positions across the country. While we still have a number of crisis response jobs open, many of our hospitals have sufficient staff for their current needs.

As you know, the situation continues to evolve and we will update this page with information as needed. If you do not see a crisis response job for your specialty, please talk to your recruiter or explore our thousands of open travel positions.

We know you may have questions, so we’ve answered a number below. If you have any additional questions, we are here to help 24/7, just contact your Travel Experience Specialist.

Thank you for being a true healthcare hero!


We know there is a lot of media attention around COVID-19 right now and you might feel a bit overwhelmed. Here are a few things from the Center for Disease Control (CDC) we thought you should know to stay safe and healthy.

What if I get canceled?

We work closely with our hospital clients to ensure they have the staff they need. Many hospitals increased staffing based on various projections and models of patient census. As this crisis evolved, many hospitals have not seen the patient influx that was projected and are now canceling some contracts. The good news is that Aya Healthcare still has thousands of travel nursing and travel allied jobs available! If your contract gets canceled, your recruiter will be in touch to help you find another travel contract that suits your needs.

What if I get quarantined?

If you have a confirmed exposure at work while on assignment with Aya and are quarantined, you will still be paid your hourly pay and full stipends up to two weeks. Your Travel Experience Specialist will work with you to ensure you have everything you need, including your pay, while quarantined.

What if I get sick and have to take time off?

Aya Healthcare is one of the only staffing agencies to offer paid sick time. Our Travel Experience team wants to ensure you have an exceptional experience on your assignment. If you get sick with a cold or flu, for example, and are forced to take time off of work because of your facility’s policy, you can take paid sick time. If you feel you have a special circumstance that falls outside of normal sick time, we will do our best to meet your needs, whatever they are. Contact your Travel Experience Specialist to discuss your specific circumstance.

What if I want to take a crisis response job? Can I leave my assignment early?

We appreciate you wanting to help during this crisis, but your current facility is relying on you to provide patient care in their facility for the duration of your contract. If you leave early, you will put your colleagues at risk of not providing sufficient patient care during this pandemic. We’re always here to help plan your career and ensure your next assignment not only fits your needs but helps hospitals who need it most.

How do I connect with other travelers fighting COVID-19?

If you’re a clinician that wants to connect with other travelers fighting COVID-19, there’s a forum just for you. Join the COVID-19 Travel Healthcare Heroes Facebook group.

Will I be kicked out of my housing because I’m a nurse and might have exposure to COVID-19?

We understand this is a concern for travelers right now. Aya Healthcare has an entire department dedicated to helping our travelers get situated in secure, safe and reliable housing. If you have any questions or issues, please contact your travel experience specialist.

Will there be enough PPE during my assignment?

We work closely with our clients to understand their current supply of PPE and how this may affect our travelers. Many hospitals have instituted protocols to preserve PPE, and state and federal agencies are working diligently to replenish the supply chain now. Here are resources for you from the CDC on PPE strategies:

If proper PPE measures are not being taken, travelers should first escalate to their immediate supervisor and chain of command in the hospital. If they cannot reach a resolution, travelers should contact their travel experience specialist.

Do I need recent experience?

Recent experience requirements are set individually by healthcare facilities — not by Aya Healthcare. Most facilities require at least a year of recent experience in the specialty in which you’d like to travel. Some regulations, like certain state licensing laws, are being relaxed during this emergency. We’re keeping an eye on the developing situation and will update this page if new information becomes available.

What is coronavirus (COVID-19)?

Coronaviruses are a type of virus. There are many different kinds, and some cause disease. A newly identified type has caused a recent outbreak of respiratory illness called COVID-19 that started in China. Recent information indicates COVID-19 may be passed from person to person.

What is being done to help slow the transmission?

The CDC, state and local health departments, other federal agencies, and other partners, including many hospitals and health systems have implemented measures to slow and contain transmission of COVID-19 in the United States. These measures include assessing, monitoring and caring for travelers arriving from areas with substantial COVID-19 transmission and identifying cases and contacts of cases in the United States.

Recognizing persons at risk for COVID-19 is a critical component of identifying cases and preventing further transmission. With the expanding spread of COVID-19, additional areas of geographic risk are being identified and monitoring criteria are being updated to reflect this spread. To prepare for possible additional person-to-person spread of COVID-19 in the United States, the CDC continues to recommend that clinicians and state and local health departments consider COVID-19 in patients with severe respiratory illness even in the absence of travel history to affected areas or confirmed exposure to another case.

Who is at risk?

The available data are currently insufficient to identify risk factors for severe clinical outcomes. From the limited data that are available for COVID-19 infected patients, and for data from related coronaviruses such as SARS-CoV and MERS-CoV, it is possible that older adults, and people with underlying chronic medical conditions, such as immunocompromising conditions, may be at risk for more severe outcomes.

How do I protect myself and others?

  • Wash your hands often with soap and water for at least 20 seconds, especially after going to the bathroom, before eating and after blowing your nose, coughing or sneezing.
    • If soap and water are not readily available, use an alcohol-based hand sanitizer with at least 60% alcohol. Always wash hands with soap and water if hands are visibly dirty. Hand sanitizer is located readily throughout Aya’s corporate offices and widely available in hospitals and healthcare facilities.
    • For information about handwashing, see the CDC’s Handwashing website. Avoid close contact with people who are sick.
  • Avoid close contact with people who are sick.
  • Avoid touching your eyes, nose and mouth.
  • Stay home when you are sick.
  • Cover your cough or sneeze with a tissue, then throw the tissue in the trash and wash or sanitize your hands accordingly.
  • Clean and disinfect frequently touched objects and surfaces using a regular household cleaning spray or wipe. Aya has increased disinfecting efforts at corporate locations and has protocols for remote work, as needed.
  • Follow the CDC’s recommendations for using a face mask.
    • The CDC does not recommend that people who are well wear a face mask to protect themselves from respiratory diseases, including COVID-19.
    • Face masks should be used by people who show symptoms of COVID-19 to help prevent the spread of the disease to others.
    • Healthcare workers should follow facility protocol on the use of face masks in caring for patients with respiratory illnesses.

How can I stay up to date on COVID-19?

Healthcare professionals can stay up to date with the latest guidance by visiting the following resources:


Centers for Disease Control. (2020). Coronavirus Disease 2019 (COVID-2019). Retrieved from

Sauer, L. (2020). What is coronavirus? Retrieved from