Aya traveler, Jacquelyn, won the DAISY Award for her exceptional care!
Here’s what the patient’s husband had to say about Jacquelyn’s care when their son was born:
“Due to rising blood pressure, the doctors requested a full workup of blood and urine. Jacquelyn brought the bad news to my wife and did everything she could to keep her calm and collected while she prepared for the procedures … Afterward, she stuck around for a little longer just to make sure my wife was okay and see if there was anything she could do to help. She made it a point any time she walked past the room to stop in and make sure my wife was comfortable and see if there was anything she could do or get her.
On top of all this (this was the part that moved us most) Jacquelyn found out that the following day was my wife’s 30th birthday. Before the end of her shift, she came in one last time to check on both my son and my wife, and in an act of uttermost kindness, brought our son a cute little onesie and got my wife a gift card to Starbucks. Her response as she handed it to her was ‘I wasn’t going to be able to leave you guys without giving you both something small to apologize for having to give you the bad news and cause you more discomfort during your stay.’
That small gesture of selflessness moved both my wife and me beyond words. This nurse not only did her job 100% but found a way to go above and beyond in an effort to make up for something she had no control over and was just a part of childbirth and doing her job.”