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Aya MSP Resolves Compliance Issues and Increases Efficiencies at Eisenhower Medical Center

June 15, 2017 | What's Working: Featured Case Studies

Eisenhower Medical Center Eisenhower Medical Center in Rancho Mirage, Calif., had 150 vacant clinical roles and was juggling relationships with several staffing agencies to find clinicians quickly.

Due to their busy schedules, unit managers couldn’t get to candidates fast enough and vet their clinical skill set before they took other positions. Short on time and eager for qualified clinicians they could trust, Eisenhower contacted Aya Healthcare for help.

As a first step, Aya introduced Aya Clinical Interviews. Eisenhower specified their clinical culture, environment and exact candidate requirements and Aya took over the entire interview process from there. Aya vetted and interviewed qualified candidates to ensure clinical fit and Eisenhower made the final hiring decision. In the first six months, more than 70 clinical contracts were filled with no cancelations.

Eisenhower also had difficulty keeping up with clinicians’ compliance documentation because of their multiple vendor relationships. Aya Connect was turned on to organize all of their compliance documents in one easy-to-use online platform and to ensure the facility had everything they needed for smooth onboarding.

To optimize and improve the hiring process even further, Eisenhower recently chose Aya as their managed service provider (MSP). Eisenhower’s contingent labor staffing challenges are now streamlined through one bill, one point of contact and one compliance process that allows the facility to fill roles quickly and compliantly.